Questions about home EV charger installation

$1,500 to $2,500 all up for a typical 7.4kW single-phase install, charger included. Three-phase 11–22kW installs run $2,500 to $5,000. Switchboard work adds $1,500 to $3,000 where it's needed. The full breakdown.

Because we don't have our contracted installer's written trade rates yet, and posting a price we can't honour is exactly the behaviour this site exists to avoid. Every package page shows the sourced New Zealand market range and Evnex's own direct installed price as the anchor we have to match or beat.

No. There is no New Zealand government subsidy or rebate for a home EV charger. EECA publishes an approved smart-charger list and running-cost guidance, but no grant is attached.

No, and we don't publish regional multipliers because no source supports them. The published range is the same everywhere. Your switchboard, cable run and phase are what move the number.

Yes, every price on this site includes GST.

Because photos answer what a visit would: can the switchboard take the circuit, how far is the cable run, what's the wall, and is the supply single or three phase. Evnex already quotes New Zealand installs this way with no site visit. Which photos we need.

Five, plus your meter box if it's outside in a separate box. Fill in the quote form and reply to the confirmation email with the photos attached. Phone photos straight off the camera roll are fine.

Only the hinged cover door, the one designed to open by hand. Never unscrew a panel and never open anything with tools.

Within 2 working days of your photos arriving, by email.

Photos from a quote that doesn't go ahead are deleted after 90 days. Photos from a completed job are deleted after 12 months. Our privacy page.

Maybe. A board with a spare way and RCD protection usually needs nothing. A board with ceramic fuses or no residual current protection needs work first, at $1,500 to $3,000. How to tell from the photo.

Almost certainly not. Almost every New Zealand home is single phase, which suits a 7.4kW charger, and most cars sold here can't accept more than that on AC anyway. Single phase vs three phase.

Yes. The chargers we install are rated for outdoor use. What matters for the price is the wall it fixes to and how far it is from the switchboard.

Only with the owner's written consent, because it's permanent work on their property. Tell us on the form and we'll set out what we need.

Not yet, in most cases. Apartments need the body corporate's consent and often a shared-supply arrangement, and we'd rather say so than take a booking we can't deliver. Send the form and we'll be straight with you.

A registered electrician from our contracted partner installer. They do all the electrical work, test it and issue the Certificate of Compliance in their own name. We are not electricians and hold no electrical registration.

Yes, always. Installing a charger is prescribed electrical work, so a registered electrician must do it and must give you a CoC. What it is and why it matters.

A standard install is usually a half-day on site. Switchboard work adds time, and anything involving your lines company adds weeks rather than days. Your quote says which you're in.

Evnex's 4-year residential warranty on the charger in your name, plus the installer's workmanship warranty passed on to you in writing. As the seller we also carry the Consumer Guarantees Act obligations.

A $500 deposit when you accept the price, and the balance only once the Certificate of Compliance is issued. The payment schedule.

Yes, fully, any time before installation starts. It's credited to your balance invoice if you go ahead.

Work stops and you see the priced difference in writing before anyone continues. If you don't accept it, your deposit is refunded and you owe nothing for work not done.

The deposit is a card payment through Stripe's hosted checkout, which includes Apple Pay and Google Pay. No card details touch this site. The balance invoice can be paid by card or bank transfer.